January 4, 2022

Google Cloud Termination Email

QA Fails the Termination Email

Recently I was test Google Cloud to see how it compares to the features of Amazon Web Services. This was using a self training program that I did for work.

I created a personal account so that I had more flexibility.

I only used Google Cloud during the trial period and was not required to put in a card for the trial - which was good because I really didn't have any intentions to make a purchase.

A couple of weeks later I get this email:

Google Clould Email

Text of the email:

Action required

Dear Google customer,

You are receiving this email because you are a Google Cloud Platform, Firebase, or API customer.

Your billing account XXXXX has been terminated for failure to provide a valid payment instrument or for not making all overdue payments. In addition the related Project(s) and/or Service(s) have been terminated.

If you wish to request reinstatement of your billing account and to pay all amounts past due and to update your account with valid payment information, follow this link: https://console.cloud.google.com/billing

If you have any questions please contact us using this form: https://support.google.com/code/contact/cloud_platform_billing

Why QA Failes

This email sounds very threatening and somewhat demanding. I had no files in the Google Cloud.

Why mention, "pay all amounts past due" when there wasn't anything to payback? I was using it during the allowed trial period.

Once someone is done with the trial, or if I feel that it isn't for them, there should be a way to cancel.

I never got a "Termination" email from Amazon Web Services. My account was just moved to the AWS Free Tier.

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