QA Graphic

UFO Quadcopter Instructions

Bad UFO Quadcopter Instructions

A couple of years ago I got a Drone (UDI RC U816A UFO Quadcopter 2.4Ghz) for Christmas. I was excited because it was my first drone. I wanted to make sure that I understood how to properly maneuver it and spent some time reading the directions.

Today, many things are made overseas because of lower labor costs. I expected some translation issues. However, I wasn't expecting this:

U F O Help

Download the full manual and set a new standard within your company to never stoop to the level of the UFO Quadcopter.

Quality Matters

The first thing that I thought of was: If the company didn't take time to make sure the manual was written, what about the actual product?

Having a good clearly written manual is a sign of how much value the company has with their product. Now, I am not suggesting that they put together a mini-book. I am suggesting to at least have someone proofread it. You can get a decent proofreader on Fiverr for about $10.

Better Technology Today

Since most people don't read the manual, and want to figure it out themselves. Companies can provide videos of how to use their products. PhotoScape X is an excellent application, instead of having a 'help document' they have a bunch of videos on their website to show how to use their product.

 

About

Weekly Tips and tricks for Quality Assurance engineers and managers. All reviews are unbiased and are based on personal use. No money or services were exchanged for the reviews posted.

Schedule

WednesdayKeyboard Maestro
ThursdayGluten Free
FridayMacintosh
SaturdayInternet Tools
SundayOpen Topic
Monday Media Monday
TuesdayQA