January 22, 2017

Credit Card Charges

Here's a recent post on Reddit on why it's very important to keep an eye on your finances:

Reddit Billing

This is not an isolated story. Many people don't pay attention to their credit card bills.

I know first hand because I used to work in the billing department at an online customer support center. I would get calls from very angry customers complaining about a charge appearing on their credit cards. They usually would request refunds for many months back.

Unfortunately we could not credit back charges that were more than 6 months old. We would tell customers that it's their responsibility to monitor their credit cards. At the time, Credit Cards companies agreed with this policy and would not credit back charges of more than 6 months. They would remind cardholders that they are responsible for their charges.

The key lesson here is to monitor your credit card, especially the debit card - where small re-occurring charges could be hidden between typical charges.

You may think your finances are in control, but the lesson of MPTPWz1026 father cost him $3,600.

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