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GoPro Heat Issue

My GoPro Needs to Be Replaced

On June 30th, I. noticed that my GoPro Hero 9 was acting a bit weird.

The problem was that It wasn't recording. Basically, the recording would stop seconds after I hit the record button. I then looked at the front of my screen and notice something weird.

Bad Go Pro Mobile
Bad Go Pro Desktop

I took this picture using my iPhone thinking that something was going on with my camera - it worth noting the issue I saw on the front of the camera. There was no issue with the back display.

After a few minutes the "condensation" went away. I don't think it was real condensation.

What Happened?

I think my GoPro was suffering from being in the heat too much during the last recording. According to Dark Sky it was nearly 100-degrees during the last recording.

Prior to the failure, I had the GoPro doing some time-lapse recording on a very hot day. The camera was in the sun the whole time.

There was some rain in my last recording, but I don't think it was that as I had the GoPro do a lot of wet recordings - including snow and rain..

Optimal Enviroment

According to the GoPro Manual

The operating ambient temperature range of your HERO9 Black is 14- F ~ 95- F (10- C ~ 35- C). High temperatures will cause your camera to use more power and drain the battery faster.

What's happing now

Over the past few days the GoPro won't respond to the power button. When I put in a battery it stays on until I remove the battery.

The video recording stops after a few minutes. I have to put the battery and push it back in to record.

I am unable to connect the camera wirelessly or via USB.

While the camera still works, it is not that reliable.

Returning Device

I have to GoPro Subscription service. I will take advantage of the no question as a device replacement. I will return the device for a new one.

This isn't a free replacement as it will cost $99 to get a replacement.

 

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