Help QA Test better with the expected result
The best way to write up ticket testing - for QA - is two simple steps:
- What do you want QA to test?
- What is the expected outcome?
Example Test Situation
As a new user, go to Google.com and click on the Sign In Button
You should see that: English (United States) should be the default language
Simple Steps To Get
By using these steps, it gives clear guidance to the QA Team on how to properly test the code change. The "Expected Results" helps clarify the specific change that was done.
Note: QA is still free to do exploratory testing around the change - time permitted. The expected results help clarify the specific changes that were made.
In the Past…
I have encountered a lot of issues that had vague testing descriptions that lead to a lot of unnecessary interactions between QA and Dev. Basically it wasn't clear exactly what was changed and how the functionality should work.