Business blog postings
|Earliest: March 17, 2003||Latest: May 20, 2018||Total: 128|
|December 21, 2011|
Engineer Queue Boss
An Engineer Queue Boss is someone that handles any issues that Quality Assurance or Customer Support finds. The purpose of this position is to take the load off other engineers so they can focus on their task and not be distracted by current issues.
In some companies this role shifts into high gear around product releases to support any deployment or release related issues.
Three requirements of a good Engineer Queue Boss:
- Domain Knowledge of the Application
- Good Communication Skills
- Excellent Detective Skills (Ability to search for the problem.)
Some companies call this role Cue Boss or Que Boss, but the correct name is Queue Boss.
|March 21, 2011|
Business Books damage in Flood
In 2009, we had an expected flood in our basement and we lost some things. The following is a list of books that I had the were mostly ruined in the flood. All of these are really good books that I'll probably purchase again. Thankfully there's plenty of used versions on Amazon so it won't be too expensive to rebuild my library.
The list of business books that were damaged and a link to Amazon:
- DO IT!, John-Roger & Peter McWilliams see john-roger.org
- Fish!, Stephen Lundin
- Focal Point, Brian Tracy
- Good to Great, Jim Collins
- Leverage your Best Ditch the Rest, Scott Blanchard
- Re-imagine!, Tom Peters
- Revolutionary Boston, Lexingtonm and Concord, Joseph Andrews
- Selling to VITO (the Very Importaint Top Officer), Anthony Parinello
- Set your voice FREE, Roger Love
- Team of Rivals, Doris Kearns Goodwin
- The Success Principle, Jack Canfield
- Victory, Brian Tracy
- We got Fired...and it's the Best Thing that Ever Happened to Us, Harvey Mackay
- Winning Every Day, Lou Holtz
- Winning, Jack Welch
- Wright Way, Mark Eppler
|November 15, 2010|
There's just something wrong with CrynAir website tag line:
CrynAir. The low class airline. Cheap flights. Really cheap flights. Flights with no style at all. Lowest european fares. The worst brand in existence (but with a nice in-flight magazine). The worst website ever. Rip off fees and charges. Rude flight attendants. The most irritating in-flight experience of any airline. Adverts everywhere you look. Guaranteed drunk idiot at least 5 metres away from you.
Are they really serious?
|August 12, 2010|
Yesterday we went shopping at Jordan Furniture store in Natick. The store was pretty busy for a Wednesday night, because of the upcoming tax free holiday weekend promotion. Customers were avoiding the rush and placing their furniture orders which they will be charged on Saturday
Once we knew what what we wanted, we looked around for a salesperson. There was nobody around, so off I went to find someone. All I could think as I was walking around was, "Hello, I have money, anyone want to take it?"
On my quest to find someone, I saw lots of customers, but no salesperson. I also saw lots of sales order terminals, but no one to help us out. I had to walk all the way to the main entrance to have the greeter find me a sales person.
Jordan Furniture should put something at each of the terminal stations to allow paying customers to "page" a salesperson. This device could just go to a central command and someone could be alerted, it doesn't have to work like Lowe's, where the whole store is alerted that you need help.
We were happy with our furniture order, just frustrated with the whole finding a sales person process.
|June 28, 2010|
Free tips for dentists:
Also talking to your assistant about someone that is dying or in Hospice is not good conversation material while waiting for the mouth to get numb. Upbeat conversations about the big game tonight or the wonderful weather is better to calm your patients.
|May 26, 2010|
Apple Inc. is now bigger than Microsoft, in terms of Market Cap:
|April 21, 2010|
ROWE (Results-Only Work Environment) is a human resource management strategy co-
|February 12, 2010|
Bill Clinton Quote
I remember this quote from Bill Clinton on Electon night in 1992:
President-elect BILL CLINTON (Little Rock, AR 11/3/92): "My fellow Americans, with high hopes and brave hearts, in massive numbers, the American people have voted to make a new beginning."
Change will be coming back to Washington in 2010, very different than it did in 2009. Massachusetts started it with Scott Brown, other states will follow....
|November 17, 2009|
Something to think about:
304,059,724 people in the USA, if you got a $19.99 from only 1% you would have $60,781,534
|October 29, 2009|
Very Good News
Finally some good economic news:
The U.S. economy grew in the third quarter for the first time in a year, beating market expectations, as consumer spending and new home-building rebounded, signaling the end of the worst recession in 70 years.