October 28, 2018

SmashBurger Fries Size

Is SmashBurger cheating customers?

Earlier this month I took my daughter to Smashburger to enjoy her favorite local Gluten Free cheeseburger. We arrived after spending a day at the Acton Discover Museum and didn't have much for lunch, so she wanted a regular Classic Smash and Fries. She told me that the kid's meal wasn't good enough because she was hungry.

I placed our order: Two Classic Smash (One with Gluten Free Bun) and one with Large ClassicSmash Fries and one with regular fries.

When the order arrived I was a bit surprised and asked the server to confirm our order, and he repeated exactly what I order. The number of fries didn't look that different between the two orders. So I decided to take a picture before we started eating.

Gluten Free Regular_tx

Large Smash Fries_tx

What's Going On?

The Regular Fry looks the same as the Large Fry. There doesn't seem that much of a difference. Here's a copy of the receipt to prove that I ordered correctly.

Smash Burger Receipt

Postmortem

I didn't want to make too much of a deal about the number of fries between the order, as it appears that the server confirmed the order. Afterward, I thought I should have said something since it's very visible that there's very little difference between a large and regular fry size at Smashburger.

In past visits, I do remember a large order of fries being a lot of fries. So I was expecting more fries, but we haven't eaten at Smashburger in a while, so I figured that the distribution might have changed. But there should be a visible difference between a regular and large.

If you're going to Smashburger, and eating in, see for yourself and see if there's a difference between a regular and a large.

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