August 15, 2018

Great Wolf Lodge

This past week we visit the Great Wolf Lodge in Fitchburg, Massachusetts, otherwise known as Great Wolf New England. We spent 2 days at the Waterpark and having fun with the MagiQuest.

We had Dinner and breakfast at the Lodge Wood Fired Grill. Eating out can be a challenge with a seven-year-old that needs to eat Gluten Free.

Great Wolf Dinner

Dining Experience

The Lodge Wood Fired Grill had a dinner buffet, but when we went up to see what was being served, we didn't really see anything that was safe and decided to stick to the menu.

When the server came to our table, we told him about my daughter allergy and he told us that it was the restaurant policy to have a chef come and talk to us about our options.

A couple of minutes later, the chief came over and talked to my daughter about what she wanted to have for dinner. It was nice that they started that way to allow my daughter to pick what she wanted. She wanted Mac & Cheese, Chicken Nuggets, and french fries. Basically, the same thing that her friend was having.

The chief told us that he would be able to make all of that gluten-free, the Mac & Cheese would take a bit because they need to boil a fresh pot of water. He would get the chicken nuggets and fries out as soon as possible.

The chicken nuggets and fries did come out pretty quickly - just before the adult's meals. About 10 minutes later the Mac & Cheese came out.

My daughter was very happy to have her Mac & Cheese and other things that she wanted. She didn't feel left out from not having the same thing that her friend was having.

My daughter got a lot of food, she enjoyed it and was very happy.

Breakfast Experience

Great Wolf Breakfast

We went up to the buffet and picked things that we knew were safe for her to eat. We did meet a chief at the buffet and they came to see us at our table to explain other options - including making a special plate of Potatoes because the ones at the buffet were deeply fried not in a dedicated fryer.

Breakfast was good. She got a lot of potatoes, she probably only need 2-3. She was happy to have lots of options and enjoyed the sausage and bacon too. (We noticed that the bacon wasn't all that salty.)

Five things We Learned

  • To me, I felt the service was slow, it took a long time for the server to take our orders. At breakfast, I felt that our table was forgotten.
  • The chief at the Breakfast buffet asked what tolerant level my daughter had with gluten. That surprised us. When you are a Celiac, you have to avoid gluten. The FDA rule for packaged foods is 20 parts for million is the maximum ratio of gluten levels in food deemed safe for people with celiac disease.
  • The next time we'll let the table host know about the allergy so they can leave a chief to know after they sit us down at the table.
  • The breakfast potatoes were crunchier than the regular potatoes.
  • They served a lot of food, which is good, but it seemed too much. We couldn't take it home since we were staying at the resort.

Interesting Message on the Dinning Page:

ALLERGY AWARENESS: At Great Wolf Lodge, all our culinary teams are well versed in common food allergies and dietary restrictions. We are more than happy to accommodate your needs, and we encourage you to speak to your chef, so your meal can be prepared safely from the very beginning. Great Wolf Lodge dining facilities do not serve peanut or tree nut products, but some of our products may be manufactured in facilities that also process nuts.

Comments

Add your Comments

Feel free to leave a comment about this post.

- Feel Free to add HTML to your comment!