August 15, 2017

Harley and Jacks Burger Brew

We recently were looking for a dinner spot near Ossipee, NH. We came across Harley and Jacks Burger Brew. We did a quick internet search and found that they had a gluten free menu, so we thought it would be worth going in and having dinner.

It wasn't a pleasant experience, and we won't be going back.

The waitress that we had didn't know what Gluten Free or being a Celiac meant. She thought it had to do with dairy. We had to educate her on avoiding wheat and cross contamination.

The Gluten Free menu is basically a regular menu that has the gluten free items highlighted. It's a bit confusing to read because they have gluten free buns but none of the hamburgers were highlighted.

Order #1 - Chicken Wings

My daughter loves Chicken Wings and was happy to see it on the Gluten Free menu. So we placed that as her order for dinner. We told the waitress that we wanted a kids size gluten free Chicken Wings.

When the order arrived the Wings you could smell how spicy it was. I was asked to take a bit and it was very spicy - even to my taste. I was a bit surprised on how spicy they made it for a child.

When the waitress came back, we asked for something else for my daughter. We took another look at the menu, and order a plain cheese Gluten Free pizza. This would be a modification of something that they had on the menu, but the waitress told us that the kitchen would make it happen.

Order #2 - Pizza

The pizza came out about 15 minutes later, by then most of us had completed our meals. We cut up the pizza into small slices. My daughter said that she really liked it. She didn't eat much of it, even though she kept complaining that she was really hungry.

Food

Overall

We felt the service was pretty bad. The food was just 'ok' wasn't something that would make us come back again. I had a burger and thought it was fine.

As for my daughter, we probably should have stuck with the pizza from the start. It was a bit risky to order something like Chicken Wings. Certainly didn't expect to be served spicy wings to a six-year-old.

Lesson learned: When going to a restaurant where you encounter some uncertainty of food, stick with a simple order. She would have been fine with a hamburger with no bun or a pizza.

Harley and Jacks Burger Brew is located on 1020 Route16, Ossipee, NH 03864.

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